PRIVACY POLICY
Last Updated: February 20, 2026
Introduction
Master Builder Academy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in a course, or interact with our services.
By using our website or purchasing our course, you agree to the practices described in this Privacy Policy.
We collect information necessary to provide our digital training services, process payments, and protect the integrity of our platform.
• Full name
• Email address
• Billing address
• Payment information (processed securely by third-party providers such as Stripe)
• Account login credentials
• Communications submitted to support
We do not store full credit card numbers on our servers.
Because our courses are delivered digitally and include a structured refund and Pass Guarantee policy, we collect and store certain usage data, including:
• Course enrollment date and time
• Login timestamps
• IP addresses
• Device and browser information
• Course progress percentage
• Modules accessed
• Download activity
• Completion status
• Practice exam scores
• Policy acknowledgment records
This information is used to:
• Provide course access
• Verify eligibility for the 72-hour refund review period
• Determine eligibility for the Pass Guarantee
• Prevent account sharing or misuse
• Respond to chargebacks or payment disputes
• Maintain platform integrity
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device type
• Pages visited
• Referral sources
• Date and time of access
We may use cookies and similar technologies to improve functionality and user experience.
You may control cookies through your browser settings.
We use collected information to:
• Provide and manage course access
• Process payments
• Communicate regarding enrollment and support
• Enforce our Terms & Conditions
• Administer the Refund Policy and Pass Guarantee
• Detect fraud or suspicious activity
• Improve our services
• Comply with legal obligations
We do not sell personal information.
We process personal information based on:
• Performance of a contract (course access and delivery)
• Legitimate business interests (fraud prevention and platform security)
• Compliance with legal obligations
• Your consent (where applicable for communications)
We may share information with:
• Payment processors (such as Stripe)
• Hosting providers
• Learning management system providers
• Email service providers
• Legal authorities when required
In the event of a payment dispute or chargeback, we may provide transaction records, login logs, IP data, and course access records to the payment processor as evidence of service delivery.
We do not sell or rent your personal information to third parties.
We retain personal information for as long as necessary to:
• Provide course access
• Enforce our Terms and Refund Policy
• Resolve disputes
• Comply with tax and accounting requirements
• Maintain legal records
Certain data may be retained beyond course completion if required for dispute resolution or legal compliance.
If you are a California resident, you may have the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal retention obligations
• Request information about categories of data collected
We do not sell personal information.
To exercise your rights, contact:
support@yourdomain.com
We may retain certain information where necessary to comply with legal obligations, resolve disputes, or enforce agreements.
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system can guarantee absolute security.
Our services are intended for individuals 18 years or older.
We do not knowingly collect personal information from minors.
We reserve the right to update this Privacy Policy at any time.
Changes apply to data collected after the updated date listed above.
For privacy-related inquiries, please contact:
support@yourdomain.com
